AUTOSHINKA COACHING TERMS & CONDITIONS

These are the terms and conditions that apply to the coaching services offered by AUTOSHINKA. These terms and conditions are to be read together with any services agreement and any other written agreements between us, if any. These documents together form our entire agreement.

Please read these terms and conditions carefully, as they outline the rights and responsibilities of both the Coach and the Client.  By engaging in coaching services, you agree to be bound by these terms and conditions.

1. 1. COACHING SERVICES

1.1) The coaching services may be delivered online, face to face, via telephone, or a mixture of all three. Unless expressly agreed, coaching is done online via Zoom or another similar program.

1.2) You will get the exact hours of your coaching session or package as defined in the order as coaching sessions.

1.3) AUTOSHINKA would like to be clear that we are career coach, and in no way qualified or willing to act as any other professional. We do not provide advice or support outside of our areas of expertise.

1.4) The coaching services are designed to assist you in improving career progression performance and developing job knowledge. We do not guarantee specific job placements, interview outcomes or results.

1. 2. SERVICES

2.1) We will provide you 1:1 coaching either online, or via telephone meetings on the mutually agreed date and time. Unless expressly agreed, meetings are not conducted in-person face-to-face.

2.2) You must use all sessions before the end of your coaching terms. Any unused sessions will expire at the end of the given term.

2.3) Coaching sessions, either single sessions or multi-pack sessions, are to be used within 6 months from the date of purchase.

1. 3. CLIENT RESPONSIBILITIES

3.1) You agree that coaching is a partnership and that you are responsible for your own progress and results.

3.2) You agree to actively participate in the coaching process, complete assigned tasks, and provide necessary information to facilitate the coaching sessions.

3.3) You are responsible for your own physical, mental and emotional wellbeing when using the programs or the online portal. You understand that you can choose to discontinue using the programs at any time but that will not entitle you to a refund.

1. 4. FEES AND PAYMENT

4.1) The client agrees to pay the coaching fees as outlined in the service agreement or as agreed upon with the Coach.

4.2) Payment can be made via direct banking transfer or any other payment method accepted by the Coach. Details regarding payment methods will be provided by the Coach.

4.3) Failure to make timely payments may result in the suspension or termination of coaching services.

4.4) All fees paid are non-refundable, unless otherwise specified in the service agreement or as agreed upon by the Coach and the client.

1. 5. REFUND POLICY

5.1) If you decide to withdraw from the coaching package before the end of the term, you will not get a refund.

5.2) Refunds are not available for any reason, including but not limited to:

(a) inability to attend all coaching sessions within the timeframe specified.

(b) inability to secure a coaching session on a specific date or time.

(c) inability to secure a coaching session within a specific timeframe.

(d) inability to attend coaching sessions due to personal matters including illness.

Please note that while we will make every effort in good faith to accommodate your needs, we cannot guarantee fulfilment of all requests.  If you require a specific time and date for your coaching session, please contact us prior to purchase to ensure availability prior to purchase.

1. 6. TERMINATION

6.1) The coaching services to you will terminate at the end of the term.

6.2) If for any reason we decide that we will be unable to fulfil any or all our services included in your package, through no fault of our own, and other than because of you missing a session, you agree that we may terminate this agreement by providing written notice of termination to you, without providing reasons. If we elect to terminate this agreement, we will refund to you that proportion of the fees relating to the balance of the term of this agreement, or proportionate to the services we have already delivered, at our discretion.

1. 7. CONFIDENTIALITY

7.1) We agree to maintain the confidentiality of all information shared by you during the coaching sessions, except as required by law or where you provide explicit consent for disclosure.

7.2) Where confidential information is disclosed to you during the program, it is done so for your personal or professional benefit, and you agree not to disclose that confidential information to any other person or entity.

7.3) You also agree to maintain the confidentiality of any proprietary information or materials provided by us during the coaching process.

1. 8. LIMITED LIABILITY AND INDEMNITY

8.1) To the extent permissible under relevant legislation, we will not be liable for any loss or damages including loss of opportunity or damages suffered by any person from following or applying any advice, coaching, ideas or content developed as part of our programs.

8.2) To the fullest extent permitted by law, and without limiting the application of the UAE Consumer Law, you agree that:

(a) our total aggregate liability for any claim(s) by you relating to any program we deliver to you is limited to the amount actually paid by you for that package or program;

(b) if there is any fault in a package or program, our liability will be limited to:

(i) the delivery of that package or program again; or

(ii) refunding part or all the cost of that package or program.

8.3 You agree to indemnify us and hold us harmless against loss or damages suffered by you or any other person arising from your breach of these terms and conditions.

1. 9. INTELLECTUAL PROPERTY

9.1) All intellectual property rights in our packages and programs remain our property.  Access to any of our courses, classes and coaching does not give you any ownership rights to those program materials or any other program material.

9.2) You are only allowed to use the coaching materials for your own personal use.  You must not share, distribute or resell, in part or in full, those materials without our prior written permission. You are prohibited from using our materials to develop your own program or training for sale or giving away to others.

1. 10. YOUR CONTENT AND DATA

10.1) While all care is taken to store your data, we provide no guarantee for the security of your data. We will not be responsible or liable for the storage, theft, deletion, correction, destruction, damage or loss of any stored data.

1. 11. THIRD PARTY SERVICES

11.1) If I make any third-party recommendations including but not limited to third party products, programs or services (‘third party services’), it is because to the best of our knowledge, they are quality products or professional service providers. You must complete your own due diligence to protect yourself.

11.2) We will not be liable or responsible for your use of third-party services, or loss or damages you or any other person suffers due to the use of the third-party services.

DISCLAIMER

12.1) Our packages and programs aim to provide a thought-provoking and creative process that inspires you to maximise your personal and professional potential. We cannot do the work for you. You agree to take responsibility for your own circumstances and acknowledge that the benefit you receive from our programs will depend on your personal circumstances and the effort you put in.

12.2) You understand that it may take some participants a greater commitment of time and effort than others to implement suggested changes or ideas, and that varied results may arise based on the individual’s starting point, flexibility to change and emotional intelligence.

12.3) While we will use reasonable skills and care in delivering our packages and programs, we cannot guarantee that your objectives will be met or that your results will be consistent or improve. Each person comes to us with different circumstances, skills and attitude, all of which can impact their outcomes.

12.4) You are responsible for your own decisions, choices, actions, and results when implementing our coaching into all areas of your life. You agree that we will not be liable for any action or inaction, or for any direct or indirect result of any services that we have provided.

12.5) While every care is taken, we make no representations about the suitability, reliability, availability, timeliness, completeness, and accuracy of anything provided in our platform for any purpose. To the maximum extent permitted by applicable law, anything contained in our portal is provided “as is” without warranty or condition of any kind.

12.6) Information provided in our program is for educational purposes only and we take no responsibility for any use made by you of the information supplied.

12.7) You understand that our packages and programs are not to be used as a substitute for professional advice by legal, mental, medical, financial, business, spiritual or other qualified professionals. You must seek independent professional guidance for such matters. You agree that all decisions and actions in these areas are exclusively your responsibility.

12.8) You understand that our packages and programs do not substitute for counselling or therapy, and do not prevent, diagnose, treat, or cure any mental disorder or medical condition.

1. 13. GENERAL

13.1) Relationship – We deliver the coaching packages and programs to you as an independent contractor and nothing in these terms and conditions should be interpreted to suggest otherwise.

13.2) Assignment – The packages and programs are personal to you and this agreement and cannot be assigned to any other person.

13.3) No Waiver – Any time or other indulgence granted by us will not in any way amount to a waiver of any of our rights or remedies under this agreement.

13.4) Governing Law – This agreement is governed by the laws of UAE, and you agree to be subject to the jurisdiction of the courts of Dubai, if there was a serious dispute between us.

13.5) Severability – If any of these terms and conditions are determined to be invalid or unenforceable, then the invalid or unenforceable provision will be severed, and the remainder of the terms and conditions will continue in effect.

13.6) Entire agreement – These program terms and conditions, together with our services agreement and any other formal written agreements between us, form the entire agreement between us.  Anything else discussed beforehand or afterward is not part of our agreement or fees charged unless it was included or has been agreed to in writing.